A Secure Patient Chat Solution
Give patients what they’re asking for with a patient chat solution that supports HIPAA compliant text chat.
Let patients, providers, and administrative staff easily communicate through bidirectional instant messaging via SMS text, Bridge’s patient portal, or a client-branded mobile app, available for iOS and Android. Bridge supports dedicated short code numbers for texting, and clients can easily verify mobile numbers to authenticate patients. Providers can also integrate patient chatbot software so patients can easily access information about their symptoms and your practice.
Patient Chat Solution Features
Texting / instant messaging is not only the most preferred method of communication but the most effective at reaching patients–generating the highest response rates. Patients consistently rank provider messaging as a top feature that they want from their healthcare practice.
Give providers the ability to check in on a patient’s condition, share lab results, ask and answer questions, and stay connected through the care journey, with HIPAA compliant chat.
Leverage patient chatbot technology so patients can quickly gather information, then enable access to staff if their questions can’t be answered. Staff can also be privately tagged in conversations to triage care so patients get the attention they need.
Communicate in real-time with our patient chat solution that can also be used for broadcast messaging. Inform patients about delays, new office protocols, and other urgent news.
With Bridge’s patient portal, all chat communication, including sensitive PHI between patients and providers, is logged in your EHR system in compliance with HIPAA.
A patient engagement platform for the future of healthcare
Certified patient portal
Secure, 2015 Edition ONC certified, HIPAA compliant and mobile-ready patient portal software.
Client-branded mobile app
Improve patient engagement with a published and branded mobile app available for both iOS and Android.
A truly intuitive operating system to increase usage and patient satisfaction.
All-in-one patient engagement solution
A single, comprehensive solution for all your patient engagement needs.
Custom workflows enabled
We support unique requirements and complex workflows.
Bridge is trusted and recognized as an industry-leading vendor.